Need help?
Delivery
Faris ships to over 100 countries worldwide including countries in Africa, Asia, Europe, America and more.
Faris has various delivery and shipping methods. To view all Faris delivery costs and details, visit our Delivery Page.
For security reasons and to ensure the delivery reached the recipient, a signature may be required on receipt.
Returns, Refunds & Exchanges
Sale items may be refunded but the refund will be the discounted price and not the original price.
To make a return you can use our online Returns Portal. For all information view our Returns policy.
We accept returns within 14 days after the receipt of your delivery.
The delivery charge will not be refunded if you choose to return all items from your order.
We do allow for exchanges of the same product in a different size, please create a return via the Returns Portal
Regrettably we are unable to cover the costs of returns. We offer a pre-paid returns label and the cost of return will be deducted from your refund.
Once we receive the returned items, please allow up to 10 working days for us to process your returns. You will receive a confirmation email once your return is processed.
Finding the item I want
If you cannot find the size/item you're looking for check back as we may restock
Once you enter the product page, each item has it's own 'product details' within which you can see specific details.
The Faris website provides a detailed size guide which consists of body measurements for each size and product type. You can access the size guide at the bottom of any page on the website, or you can access it from product pages.
Placing an order
Unfortunately, you cannot cancel or amend your order once it has been placed.
We accept Visa, MasterCard, American Express, Paypal, Google Pay, Amazon Pay, and Maestro debit & credit card payments.
Simply fill the 'contact us' form on the contact us page and a member of our team will be in touch typically within 24 hours.
If you place an order and receive a payment confirmation but not an order confirmation, kindly contact us so we can resolve the issue.
My Account
Setting up an account with Faris eases your shopping experience and makes it faster. You can also stay up to date with all the latest news & offer from Faris.
When signing in, click ‘forgotten your password’ and you will be sent an email giving you the ability to reset your email.
Faris takes full responsibility to prevent loss or misuse of personal information. The information is stored on secure servers.